“Having experienced the positive impact that the MS2 Transformation model has had on patient satisfaction, community image and financial performance at our hospital, I wholeheartedly endorse this model of care. Working with their team was an enriching experience. Indeed, we now utilize the MS2 change management process as the model process for other strategic initiatives”.
Karen Olscamp
Senior Vice President / COO
Baltimore Washington Medical Center
“The bottom line is patient care and without hesitation, I can say our patients and community receive safer more efficient care since we partnered with the MS2 team. They really have their act together. Their change management style and direction made what many considered an impossible ‘pie-in-the-sky’ dream into a reality. The process was not easy but we could not have done it without them”.
Larry Linder, MD, FACEP, FAAEM
Director, Emergency Department
Senior Vice President / CMO
Baltimore Washington Medical Center
“Dr. Belaval and his team dramatically increase ED volumes, patient satisfaction and revenues while controlling costs, eliminating patients leaving without being seen and dispensing with diversion. With the direction of MS2 our ED became one of the most efficient and marketable in the region. They surpassed even our wildest expectations.”
Gary Gaube
President / CEO
Landmark Medical Center
“As Chief Administrative Officer I look for tangible results and benefits that improve my bottom line. Dr. Belaval and his team delivered those results…. and much more. Having one of the most efficient emergency departments in the nation is a laudable goal that eludes most hospitals. MS2 makes it a reality.”
Richard Charest
Vice President / COO
Landmark Medical Center
“They truly transformed our Emergency Department into a top national performer… almost instantly.
It was a pleasure to be involved in this endeavor and see the amazing results it produced.”
Joe Piechocki
Vice President of Operations
Landmark Medical Center
“The MS2 team was superb. Out ED Patient Flow Redesign Session was an epiphany for us”
Scott A. Kelso
Chief of Emergency Medicine
Southern Maryland Medical Center
Contact Us to discuss how MS2 can make a difference to your ED Operations.
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