Important note: The MS2 Hospital Operations Methodology was formerly referred to as Instacare. We no longer use that name and have opted instead to refer to it as just MS2.
Baltimore Washington Medical Center leads charge to change future ER care.
Instacare brings shorter wait times, improved patient satisfaction
Baltimore Washington Medical Center has launched an innovative model of care that has changed the face of emergency medicine in the Baltimore Washington corridor. By implementing a new revolutionary care system – wait times are minimized and ambulance diversion hours have almost been eliminated.
The new system reduced delays and streamlines key ancillary processes to create a system in which providers can consistently see patients within minutes of arrival. The bold step shortens wait times, improves patient satisfaction and opens up beds for the sickest of patients.
Maryland ER Cuts Hours Off Long Wait Times
Six years ago, the Baltimore Washington Medical Center opened a new emergency room with the ability to treat 60,000 patients a year.
But within a short time, the capacity of the new facility at the hospital – then called North Arundel – was exhausted. Last year, the ER was treating about 219 patients a day, well above its capacity of 165. As numbers grew, so did wait times, which ranged from one to four hours, according to the hospital.
Baltimore Washington Medical Center Named One of the Nation’s 100 Top Hospitals by Solucient
Only Hospital in Maryland and DC to Receive Award
Baltimore Washington Medical Center was today named one of the nation’s 100 Top Hospitals by Solucient, part of Thomson Healthcare, a leading provider of information and solutions to improve the cost and quality of healthcare. BWMC was the only hospital in Maryland and the District of Columbia to receive this award.
The award recognizes hospitals that have achieved excellence in clinical outcomes, patient safety, financial performance, efficiency and growth in patient volumes.
Sinai Hospital Earns Coveted Nursing Excellence Award
Sinai Hospital of Baltimore received the American Nurses Credentialing Center’s highest honor for nursing excellence, making it the first and only community / teaching hospital in Maryland to carry the elite “Magnet” designation.
After an intense application and review process, Sinai Hospital joins a distinguished list of Magnet hospitals, including Duke University Hospital in Raleigh, North Carolina; Mayo Clinic College of Medicine in Rochester, Minnesota; and the Cleveland Clinic. The Magnet Recognition Program designation is held by only 287 hospitals of the more than 6,000 eligible health care organizations in the country.
Stat! Fatima streamlines its ER Unit
It’s noontime on a 94-degree day, but the waiting room in Our Lady of Fatima Hospital’s emergency department in North Providence is deserted. It’s not for lack of patients – many of the beds in the treatment areas are filled, mostly with older men and women.
But there are no lines, no angry, anxious people wondering if their splitting headache or sharp stomach pain is going to kill them before they get seen.
New Glen Burnie emergency room rules cut wait time
Monica Rice summed up her prior visits to Baltimore Washington Medical Center’s emergency room as “speedy getting in but slow getting a doctor.”
Forty-five minutes into her most recent visit to the hospital, things were going a little faster than her last three-hour visit to the ER with her daughter. On this visit, Ms. Rice went with a co-worker who had very high blood pressure. Her co-worker was registered quickly and taken back to triage, where she was whisked off to wait for a doctor. Within an hour, Ms. Rice received a text message from her co-worker that she had just seen a doctor.
Landmark unveils ER ‘InstaCare®‘
Novel system designed to treat patients within minutes, not hours
Imagine walking into a hospital emergency room, and having someone treat your injuries in 30 minutes.
Can you imagine 20 minutes? Or five?
It’s now happening at Landmark Medical Center; thanks to a new system the staff has dubbed “InstaCare®.” The hospital has been testing the system over the past month, and it has proved so successful they now have lawyers working to get a service trademark.
BWMC gets top ranking for care standards
Medical care at Baltimore Washington Medical Center is among the top 5 percent of hospitals nationwide, according to a new national survey.
HealthGrades.com listed the hospital on its 2009 Distinguished Hospitals for Clinical Excellence based on a review of overall performance.
Dr. Larry Linder Recognized as a Hero of Emergency Medicine
Glen Burnie Emergency Physician Larry Linder, MD, Recognized by the American College of Emergency Physicians as a "Hero of Emergency Medicine"
Washington, D.C. - The American College of Emergency Physicians (ACEP) today announced it has recognized Larry Linder, MD, FACEP, senior vice president and chief medical officer at Baltimore Washington Medical Center, as a "Hero of Emergency Medicine." The campaign, which is part of ACEP's 40th anniversary, recognizes emergency physicians who have made significant contributions to emergency medicine, their communities and their patients.
"Emergency physicians are on the front lines of America's health care system, providing the essential community service of emergency care," says ACEP President Linda L. Lawrence, MD. "The dedication, passion and commitment Dr. Linder has shown embodies the vision of ACEP's founders and the ideals of our specialty."
InstaCare® Program at Landmark speeds Emergency Dept. work
With emergency room volume up to more than 4,000 patients a month and the average waiting time for walk-ins down to 30 minutes or less, the remarkable results of the new InstaCare® program at Landmark Medical Center have left even its originator, Dr. Emilio S. Belaval, in awe.
“We have gone up in volume 36 percent in 15 months, which is basically unheard of in emergency medical circles,” said Belaval, Chairman of the Emergency Department at Landmark.
The Farrelly Boys and Landmark Medical Center’s InstaCare® ED Program Premiere
A few hours prior to the premiere of the Farrelly Boys’ “Stuck on You” there was a premiere of another sort, the official opening of Landmark Medical Center’s InstaCare® Emergency Department program. On the surface, you might say “big deal,” but in fact it is.
Faced with the challenges from new “urgent care” centers like those in Cumberland, Lincoln and Smithfield, Landmark has had to re-invent itself. For years, we all heard the boilerplate horror stories of three-hour waits for service at many hospitals.
Introducing: InstaCare® at Landmark Medical Center’s Emergency Department
This new “innovative” process will provide....Complete Emergency Care ...NOW!
In life’s emergencies the last thing you want to decide by yourself is where to go.
Be confident that at Landmark you will be going to the best complete emergency care available.
Landmark Medical Center’s InstaCare program offers expert care with top quality staff and minimal waiting. With “new” processing procedures, Landmark will assure that patients are seen in the fastest possible way providing quality level hospital care.
Key ingredients of the program:
South Shore Hospital Earns State License as a Level II Trauma Center
First and only Licensed Trauma Center in Southeastern Massachusetts
South Weymouth, MA — The Massachusetts Department of Public Health (DPH) has licensed South Shore Hospital as a Level II Trauma Center. South Shore Hospital is now the first and only licensed trauma center in Southeastern Massachusetts — including the Cape and Islands — and one of only three hospitals in Massachusetts with a Level II license, joining Lahey Clinic of Burlington and Berkshire Medical Center of Pittsfield.
Massachusetts DPH recognizes three levels of trauma centers: Level I through III. Level I Trauma Centers are the highest level, serving as regional teaching and resource hospitals and providing care to the largest number of severely injured patients. Level II Trauma Centers must demonstrate that they are capable of providing comprehensive trauma care to severely injured patients. Level III Trauma Centers provide initial care to injured patients and transfer patients that exceed their resources to Level I or Level II Trauma Centers for a higher level of care.
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