MS2 represents an entirely new and efficient approach to patient flow management that markedly improves patient throughput and dramatically decreases patient turnaround times. It allows for patients to be seen by a provider almost immediately after coming through the doors and optimizes all ED all ancillary system processes.
Yes. Other consulting firms may partially address some of the issues that cause patient delays but, in doing so, institutions incur significant expenses in physician and nursing staffing increases in addition to extensive modification of physical spaces. In addition, some of these systems are mostly reactionary and may not fully address underlying system inefficiencies. MS2 represents a much more cost-effective and far-reaching solution that addresses all system shortcomings in a sensible, cost-effective and comprehensive way.
Yes. This is the main essence of MS2. This program was conceived from the ground up to not only allow an ED to handle their current volumes with unprecedented efficiency but to also increase the amount of patients serviced to dramatic new levels through efficient and aggressive marketing.
Yes. MS2 provides for almost immediate patient evaluation and has many inherent patient convenience features built-in. This profoundly affects the patient’s perception of prompt and courteous care. This translates into marked improvement in patient satisfaction scores.
Yes. MS2 divides the hectic workload in a sensible and equitable way. It also results in proper utilization of Main ED beds by identifying patients that actually require one and expediting disposition of those who don’t. This promotes staff satisfaction and decreases attrition.
In fact, one of the main purposes of MS2 is to protect the limited amounts of beds in the ED by treating and releasing a significant amount of the daily patient load from alternative treatment areas. This causes the perception of a more management work environment for the entire ED staff even with the increases in volumes the program usually brings.
Yes. Because patients are seen promptly by a provider, MS2 almost eliminates patients leaving without being seen and the inherent medico-legal risks they pose. By the same token, patients no longer wait hours in the waiting room prior to a clinical evaluation and this decreases the risk of missing an opportunity to address a significant illness in a timely fashion.
Yes. MS2 promotes efficient use of ED beds and resources. This effectively translates into more available beds for ambulance and critical patients. This helps prevent the need for ambulance diversion and allows immediate bedding of most ambulances. Since frequent diversion alienates EMS personnel and causes patients to establish relations with different healthcare institutions, avoiding it by all means possible makes fiscal sense for any hospital. MS2 helps serve this purpose.
Yes. MS2 provides many unprecedented marketing venues for any institution. Imagine having the lowest wait and turnaround times of any ED in your area. Now imagine having the ability to market an average time to service that not even Urgent Care Centers can match. That is what MS2 provides to your Public Relations Department. As a matter of fact, we always work on the premise that the ED will be aggressively advertised through a comprehensive marketing campaign after implementation.
Yes. MS2 should provides one of the most significant Returns on Investment (ROI) of any program of its kind. Instituting MS2 basically guarantees significant increases in volume and net services revenue by marketing the unmatched convenience this system provides and attracting patients from communities far from the usual service area.
In addition, MS2 helps Hospital to essentially cannibalizes Urgent Care or Ambulatory Care Centers in its vicinity effectively bringing in more insured walk-in patient volumes. Furthermore, because of efficient bed and resource utilization, ambulance diversion is not required as often thus also increasing ambulance patient volumes significantly.
No. Most of what is needed is already in place in the typical ED and any construction and layout changes, if at all; tend to be cosmetic and functional rather than the costly structural type. In fact, the majority of what the MS2 entails is based on redefinition of duties and optimization of already available spaces and system processes.
We are fully committed to the successful deployment and implementation of MS2 and the full resources of our administrative team will be at your disposal at any time.
A customized plan will be prepared after an on-site visit by our team and after the input form your institution’s administrative team to fully address your particular situation and compatibility. MS2 to takes care of all the “guess work”.
Because it is a simple, cost-effective, profitable, and completely proven methodology that increases ED volumes, patient and staff satisfaction while at the same time, decreases liabilities, provides unprecedented marketing venues and solves most Hospital patient flow shortcomings including ED overcrowding.
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