About MS2
Introduction
MS2 fills an important new niche amongst Hospital practice management companies by actually concentrating on solving and tackling the tougher aspects of emergency care others consider insurmountable. MS2 excels at revamping the Hospital Operation system processes that cause delays on patient care, bed overcrowding, morale dissatisfaction and decreased reimbursement.
Mission & Vision
The mission of MS2 is to transform Hospital Emergency Departments into extremely efficient, customer oriented and cost-effective entities able to reach new levels of profitability and recognition in remarkably short periods of time.
MS2 envisions becoming the foremost Hospital Operations turnaround specialist in the industry thanks to its proven management plan and unique program.
MS2 Core Values
- We are active participants in our client’s success. We augment the knowledge and understanding of their problems and how to best solve them.
- We are committed to the long-term growth of the relationship with our clients. We allocate all the time and energy needed to work with them on a regular basis to their satisfaction.
- We base all recommendations to our clients on measurable problems and outcomes. We always work from the reality of their world and what is best for them.
- We do not fail. If an expected outcome has not been achieved we prove our professionalism and value to the client once again by diagnosing the obstacles holding them back and executing new solutions.
- We act like early warning systems for our clients. We surface any unexposed problems and notify them of any regulatory or industry changes that may impact them.
Our Team
MS2 Core Team
The core of MS2 is our staff, comprised of ER Physicians, Nurse Practitioners, Physician Assistants and Business Process Reengineering Experts who are trained in our methodology.
Our clinical team helps execute your optimization strategy where it really counts—right at the patient’s bedside.
Uniqueness
First; The MS2 methodology is simple to understand, learn and apply by staff members at all levels of the institution. Although based on queuing theory concepts, the focus is on the practical application of these concepts without the use of any complex mathematical or statistical manipulations.
Second; MS2 was developed by front-line clinicians and Hospital staff members rather than “data crunchers”, statisticians or consultants. It utilizes current resources and infrastructure and does not require new information systems, technologies or computer based programs.
Third; Contrary to methods adapted from other industries, like ISO, Sig-Sigma or Lean, MS2 was entirely developed and refined within the Hospital setting. It has been “fine-tuned” to issues that affect Hospitals and achieves unprecedented results relevant to Healthcare institutions.
Fourth; MS2 is designed to be implemented by the operational staff rather than imposed from upper managerial levels. In fact, two Hospitals have already successfully submitted their MS2 staff driven initiatives as their Magnet Accreditation Status Submission Projects. Both got it.
Most important, Instead of just improving current systems and operations, MS2 fundamentally changes the way patient flow is managed throughout the institution and achieves results that cannot be achieved through incremental improvements alone.Corporate Team Members
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Emilio S. Belaval MD President & Manager |
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Dr. Belaval is the founder of MS2 and the author of the Hospital Operations Transformation Methodology that borne our name. An experienced Emergency Department Chairman and Medical Director, he has effectively introduced hospitals to business enterprise change methodologies and has helped develop some of the most operationally efficient Emergency Departments in the country. As President of MS2 he continues to lead our efforts to become the most successful and consistent Hospital Operations Transformation Team in the country. Dr. Belaval completed his emergency medicine training at Boston Medical Center. He is Board Certified in Emergency Medicine and remains active in clinical Emergency Medicine as a Chief and Medical Director for an Emergency Department in New England. |
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Kevin O’Connell MD, FACEP Chief of Compliance & QA |
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Dr. O’Connell is a former Emergency Department Chairman and Hospital Chief Medical Officer with experience in Quality Assurance Programs, medical staff conflict resolution and Hospital regulatory compliance issues. As a member of the MS2 team, he continues to improve quality and performance for our client hospitals and is in charge of corporate regulatory compliance. Dr. O’Connell attended medical school at the Chicago Medical School, and completed his emergency medicine training at the University of Massachusetts Medical Center. He is Board Certified in Emergency Medicine and remains active in clinical Emergency Medicine. |
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Rolando Perea RN, MSN, RNP Clinical Director of Provider Services |
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Mr. Perea is a nurse practitioner with experience in Emergency Department and Critical Care clinical support. He is a clinical specialist consultant, staff educator, operations improvement facilitator and manager for institutions such as UMASS and Massachusetts General Hospital. As part of our corporate team, Mr. Perea is in charge of training and education for client transition teams. Mr. Perea received his BSN from Boston College in 1985 and his MSN in 1997 from the Massachusetts General Hospital Institute of Health Professions. He also has dual adjunct faculty status at UMass NP graduate program and lecturer/adjunct faculty status at MGH-IHP. He has held various positions such as Nurse Manager and Clinical Nurse Specialist and has extensive clinical experience in rehab / ambulatory care settings as well as in Critical Care and Emergency Medicine. He has been an officer/lecturer for various local and national nursing organizations throughout his career. |
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Monique J. S. Souliere Business Manager |
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Ms. Souliere serves as the General Business Manager, Financial Manager, Sales & Marketing Manager, Project Manager and Customer Support Coordinator for MS2. Ms. Souliere has more than nineteen years experience in requirements definition, process analysis & reengineering, project management, marketing, financial analysis, budget analysis, payroll management, systems analysis, implementation & management, database analysis, development & management, technology troubleshooting and resolution. She also has experience in provider credentialing, insurance company credentialing and insurance contract negotiations as well as medical coding and billing. As client Support Coordinator for MS2, Ms. Souliere provides communications, project management, clerical and other non-clinical support to our clients. Ms. Souliere has a Bachelors Degree in Psychology from the University of Rhode Island and an Associates Degree in Computer Programming. Ms. Souliere is currently pursuing a dual MBA & MS in Leadership with a concentration in Health Systems Management from Ken Blanchard’s Business School through Grand Canyon University. |
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Satellite Branches
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James L. Donahue |
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Mr. Donahue has 30 years of experience working with diverse business enterprises like IBM, Norrell, Medfirst Healthcare and TeamStaff Rx. During his career as a Senior Management Corporate Executive he has amassed an amazing chronicle of success driving benchmark setting growth and corporate expansions as well as spearheading millionaire corporate turnarounds. Mr. Donahue has a BBA from Washburn University and attended the Executive Development Course at Harvard University. As Account Manager for MS2 West, Mr. Donahue concentrates on developing and managing our MS2 patient flow redesign and Hospital Operations Services in the West Coast of the United States under the clinical support and auspices of MS2 Corporate. |
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